Effective Grievance Resolution (DVD)

Effective Grievance Resolution (DVD)

Regular price $69.95 $0.00
By Wayne State University, Labor Studies Center

This is a well done, 45-minute DVD showing the processing of a grievance, focusing on the steward-supervisor exchange. Both sides of the equation do a good job of walking through their roles, with commentary explaining why they’re doing what they’re doing – or not doing – and the strategic reasons for their actions. The steward is shown interviewing the grievant in an absenteeism case, giving the viewer a good sense of how to handle a difficult situation. This is a good introduction to grievance resolution, developed by one of the nation’s leading labor education programs. Includes instructional booklet to assist in training. One DVD, Plus 16 page Instructional Booklet

Published by UCS

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